1. Introduction
This Privacy Policy explains how Cadillac Cleaners (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, request services, or communicate with us.
2. Information we collect
- Contact information, including your name, phone number, email address, and mailing or service address.
- Service-related information, messages, preferences, and order details you provide.
- Your SMS consent choices and records showing when and how consent was provided.
- Basic website information such as pages visited, browser type, and device information.
3. How we use information
- Provide dry cleaning, laundry, pickup, delivery, and customer support services.
- Communicate about orders, pickups, deliveries, reminders, and account-related matters.
- Send promotional messages only when you separately opt in to promotional SMS.
- Maintain records of your communication preferences and comply with applicable requirements.
- Improve our services and website.
4. Text message communications
If you opt in, Cadillac Cleaners may send recurring SMS messages for the category you selected. Service messages may include order updates, pickup and delivery notifications, appointment reminders, and account-related alerts. Promotional messages may include special offers and discounts. Message frequency varies. Message and data rates may apply.
You may reply STOP to cancel at any time. Reply HELP for help, call +1 918-333-5800, or email info@cadillac-cleaners.com. Consent is not a condition of purchase.
5. Mobile information and consent
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared only with service providers that are strictly necessary to deliver and support our messaging program, such as messaging platforms and wireless carriers. SMS consent is specific to Cadillac Cleaners and is not transferred to other businesses.
6. Other sharing
We may share information with vendors that help us provide services, host this website, process form submissions, maintain business systems, or meet legal obligations. These providers may use information only as necessary to perform services for us. We may also disclose information when required by law or to protect legal rights and safety.
7. Data security and retention
We use reasonable administrative and technical measures to protect information. No transmission or storage method is completely secure. We retain information only as long as reasonably necessary for service, recordkeeping, consent verification, and legal purposes.
8. Cookies and analytics
This website may use cookies or similar technologies for basic functionality and traffic analysis. You can adjust browser settings to limit cookies, though some features may not work as intended.
9. Contact us
Cadillac Cleaners
2525 SE Washington Blvd, Bartlesville, OK 74006
info@cadillac-cleaners.com
+1 918-333-5800